Frequently Asked Questions

Everything you need to know about your SUP gear and orders.

What is the typical shipping time for paddleboards?

Standard shipping for inflatable and hard paddleboards typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

Does my paddleboard come with a warranty?

Yes, all SUP boards are covered by a 2-year manufacturer warranty that protects against defects in materials and workmanship from the date of purchase.

What is your return policy for equipment?

We offer a 30-day trial period. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, minus return shipping costs.

Are the inflatable boards durable enough for dogs or rocky shores?

Our boards are constructed with military-grade PVC and drop-stitch technology, making them highly resistant to punctures from pet claws and contact with smooth river rocks.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.

How should I store my inflatable SUP during the winter?

We recommend cleaning your board with fresh water, drying it completely, and storing it loosely rolled in a cool, dry place away from direct sunlight.