Returns & Exchanges

At SUP, we are committed to ensuring you have the right gear for your performance; if you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the sports gear you wish to return or exchange.

2

Pack Your Gear

Place the unused items in their original packaging with all tags attached to ensure they remain protected during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Quality Check and Refund

Once our warehouse team inspects the equipment for quality assurance, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing